Call our customer service: +61 3 9039 5500    Email:  info@bluebirdshuttle.com.au       LOGIN

HOTEL PICKUP INFORMATION

  1. Bluebird is a SHARED SHUTTLE SERVICE. Our buses do up to few pickup points (depending on the run) along the way to the airport.

  2. Every Bluebird run is planned to reach the airport by the next hour from pickup time. Passenger will not be sitting in the bus longer than 1 hour to arrive at the Airport (subject to traffic condition and unforeseen circumstance).

  3. Bluebird recommend passenger to confirm the booking 24 hours prior to travel date by
    calling: +61 3 9039 5500 or Email : info@bluebirdshuttle.com.au

  4. Bluebird has a 20 minutes window from the booking time:
    • Area 1 (booking by the hour)
      Ie : 07:00am booking, please be ready at 07:00am. Bus will arrive between 07:00am - 07:20am to get to the airport at AROUND 08:00am.
    • Area 2 (booking quarter to OR quarter past the hour)
      Ie : 06.45am booking, please be ready at 06.45am. Bus will arrive between 06:45am-07:05am to get to the airport at AROUND 08:00am.
      Ie : 07.15am booking, please be ready at 07.15am. Bus will arrive between 07:15am-07:35 am to get to the airport at AROUND 08:00am.

  5. Passenger must be ready on the confirmed booking time. Please wait at the hotel reception area / outside in front of accommodation or designated pick-up point. Passengers must be in a position to see arrival of the bus and board promptly.

  6. Please ensure your mobile is switched on in case we need to contact you. If your bus has not arrived in 20 minutes after your booking time, please contact us: +61 3 9039 5500, we will advise regarding bus position.

  7. Subject to traffic condition and unforeseen circumstance, please allow a minimum of 1 hour travel time to the airport.

  8. For domestic flight, we recommend that passenger arrive at the airport 2 hours before their flight departure time.

  9. For international flight, we recommend that passenger arrive at the airport 3 hours before their flight departure time.

  10. Bluebird Airport Shuttle shall not be held liable for any missed flight or connection, meetings, appointments or other events that passenger may have in their agenda.


Important Information
luggage
Luggage allowance:
1 large bag + 1 carry on per passenger. Extra $5 for additional luggage.
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Shuttle Operating Hours:
5am to last flight from Melbourne Airport
plane
Shuttle Departure Location:
View Service Area
post-sign
Shuttle Pickup door to door:
Airport to City or
City to Airport