Call our customer service: +61 3 9039 5500    Email:  info@bluebirdshuttle.com.au       LOGIN

TERMS AND CONDITIONS

Bluebird Taxi Cabs Pty ltd (Trading under license as Bluebird Airport Shuttle) is very proud to be Australian Owned and Operated providing a safe, clean and professional shuttle service to and from Melbourne Airport, Melbourne City and surrounding Inner City suburbs.


All tickets on this service are marked and can only be used on this service within the zone specified and one way or return as noted. The consumption of Alcohol, other drinks and food and or the smoking of cigarettes are prohibited on the bus. The carrying, using or selling of any prohibited / illegal substance is also not allowed on this service. Pets with the exception of assistance dogs are unfortunately not able to board the bus.


Bluebird Airport Shuttle recommends that you pre book your pick up 24 hours or more before you wish to travel to ensure a seat on the service you wish to travel. We do have a 20 minute window for pre booked pick ups from the time of the booking so please ensure you book the time according to your check in time at the airport, for domestic flights we recommend 2 hours and for international flights 4 hours to allow ample time to travel and arrive and check in for you flight. Our aim is to always get you to the airport within 1 hour from pick up, this is always subject to traffic conditions and congestion, Bluebird Airport Shuttle can not and will not be held liable for any missed flight or connection, meetings, appointments or other events that you may have in your calendar.


Bluebird Airport Shuttle’s professional service will always take utmost care with your belongings however we can not and will not be held liable for wear and tare, lost or damage belongs. It is the passengers responsibility to ensure they keep with them at all times their personal belongings, handbags, glass etc.. and the check their seat before disembarking the bus.


We hope you enjoy your travel with us and we welcome you home or if traveling we wish you a safe Journey. Please refer to our website for full terms and conditions at www.bluebirdshuttle.com.au.  Bluebird Taxi Cabs PTY LTD shall not be held responsible for any claim, loss or damage including missed flights suffered by any person caused or contributed by the service.

Important Information
luggage
Luggage allowance:
1 large bag + 1 carry on per passenger. Extra $5 for additional luggage.
clock
Shuttle Operating Hours:
5am to last flight from Melbourne Airport
plane
Shuttle Departure Location:
View Service Area
post-sign
Shuttle Pickup door to door:
Airport to City or
City to Airport